Relations with shareholders

The manner in which the Company communicates with its shareholders is described in the Corporate citizenship section on page 27 of the Annual report and accounts 2007 and on the Stakeholder relationships page.

The senior independent director is available to shareholders in the event that they have any concerns which contact through the normal channels of Chairman, Chief Executive or Finance Director has failed to resolve or for which such contact is inappropriate.

The annual general meeting takes place in London and formal notification is sent to shareholders approximately one month in advance and in any event at least 20 working days before the meeting. The annual general meeting gives shareholders an opportunity to hear about the general development of the business and to ask questions of the Chairman and, through him, the chairmen of the key committees and other directors. The practice has been for a short film to be shown at the meeting explaining a particular area of the group’s business.

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