How we operate

Together, we work hard every day to create long-term value.  To do this we have a devolved operating model, we believe in setting objectives from the bottom up rather than the top down. 

We make operational decisions locally, because in our experience decisions are most successful when made and owned by the people with the best understanding of their customers and markets. 

We provide frameworks for sharing ideas and best practice, encourage the development of networks and open communications to ensure our people can access the skills, knowledge and experience across The Group.